Subscription Creation Policy
1. Overview
This Subscription Creation Policy explains how subscriptions are initiated, billed, and managed when you sign up for our services.
By creating a subscription, you agree to the terms outlined in this policy, as well as our Terms of Service and Refund Policy.
2. Subscription Activation
- A subscription is created when you complete the checkout process and your payment is successfully processed.
- Access to the service is granted immediately upon successful payment confirmation.
- You will receive a confirmation email with details of your subscription.
3. Billing and Authorization
- By subscribing, you authorize us to charge your selected payment method on a recurring basis (monthly or yearly, depending on your plan).
- Billing occurs in advance of each billing cycle.
- The billing date is determined by the original subscription start date.
4. Automatic Renewal
- Subscriptions automatically renew at the end of each billing cycle unless canceled in advance.
- The renewal charge will be the same as the initial subscription price unless otherwise communicated.
5. Pricing and Taxes
- All prices are displayed before completing the purchase.
- Applicable taxes (if any) may be added at checkout depending on your location.
- You are responsible for any applicable taxes or charges imposed by your payment provider.
6. Payment Processing
- Payments are processed securely through third-party providers such as PayPal.
- We do not store your full payment details.
- Payment authorization failures may result in delayed or canceled subscription activation.
7. Account Responsibility
- You are responsible for maintaining accurate account and payment information.
- Any issues caused by incorrect or outdated payment details are your responsibility.
8. Failed Payments
- If a payment fails, we may attempt to retry the charge.
- Access to the service may be suspended until payment is successfully processed.
- Continued failure to complete payment may result in cancellation of the subscription.
9. Plan Changes
- You may upgrade or downgrade your subscription plan, if such options are available.
- Changes may take effect immediately or at the next billing cycle, depending on the plan.
10. Cancellation
- You may cancel your subscription at any time.
- Cancellation will prevent future billing but does not affect the current billing period.
11. Fraud Prevention
We reserve the right to refuse or cancel subscriptions if fraud, abuse, or unauthorized activity is suspected.
12. Changes to This Policy
We reserve the right to update this policy at any time. Changes will take effect upon posting on our website.
13. Contact
For any questions regarding this policy, please contact us at:
support@pensorix.com