Subscription Refund Policy

1. Overview

By purchasing a subscription, you agree to this Refund Policy. Subscriptions are billed in advance on a recurring basis (monthly or yearly, depending on the plan selected).


2. Free Trial (if applicable)

If a free trial is offered, you will not be charged during the trial period. You may cancel at any time before the trial ends to avoid being charged.


3. Monthly Subscriptions


4. Yearly Subscriptions (7-Day Refund Window)


5. Exceptions

Refunds may be granted at our sole discretion in the following cases:

To request an exception, please contact support within 7 days of the charge.


6. Chargebacks and Disputes

If you initiate a chargeback or dispute through your payment provider (e.g., PayPal), we reserve the right to suspend or terminate your account until the issue is resolved.


7. Cancellation

You can cancel your subscription at any time through your account settings or via your payment provider. Cancellation stops future billing but does not refund past payments.


8. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will take effect upon posting on our website.


9. Contact

For any questions regarding this policy, please contact us at:

support@pensorix.com